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    Find My Surface App And Remote Wipe


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    #1 Mochahead

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    Posted 10 January 2013 - 05:49 PM

    A friend had his Surface stolen from his car, which made me think about two things:

     

    First, is there a "Find my Surface" application that Surface owners can use to find Surfaces that are lost or misappropriated? The Windows Phones have this service, which users can enable if they choose.

     

    Next, I was wondering about the ability to remotely remove data from the Surface, again if it were lost or stolen. As many people are using them for work and taking them to conferences, I think this might be a pretty useful feature. Today, if my phone is stolen, I can wipe all of my personal data remotely.

     

    This isn't as big of an issue on my personal Surface, but I also have one for work. It would be nice to know that I could erase it.

     

    Does anyone know if these capabilities are available?



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    #2 ImTheTypeOfGuy

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    Posted 10 January 2013 - 05:53 PM

    Your companies IT team should be able to remote wipe the surface.



    #3 scoobyx

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    Posted 10 January 2013 - 06:42 PM

    Your companies IT team should be able to remote wipe the surface.

     

    How would your company's IT team go about doing this?


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    #4 ImTheTypeOfGuy

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    Posted 10 January 2013 - 11:09 PM

    How would your company's IT team go about doing this?

     

    Okay, I guess I should have mentioned if they are using exchange and activesync it will work. ActiveSync gives them the ability to remote wipe a device. That works for phones and tablets using activesync to get email.


    Edited by ImTheTypeOfGuy, 10 January 2013 - 11:10 PM.


    #5 scoobyx

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    Posted 11 January 2013 - 11:04 AM

    So, I have not tried this personally, but I have been doing some reading on it. It appears as though if a remote-wipe command is sent from Exchange, it will wipe the email account and everything associated with it (read: email, contacts, and calendar), but everything else is left intact on the Surface tablet. I really don't want to rebuild my tablet right now or I would just try it. Can anyone else speak to this functionality?

     

    If that's true, it means everything else (personal email accounts, connected accounts like LinkedIn, etc.) will be left intact on the device.

     

    I may try to torch an old iPhone over the weekend from one of my Exchange servers just to see what's what.


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    #6 schoondog

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    Posted 11 January 2013 - 02:05 PM

    You are correct on the way Exchange handles this. Different versions of Exchange handle this differently.

    For the enterprise there is an emerging software segment called Mobile Device Management. My company has just deployed MobileIron.

    MDM's can manage or wipe any device supported, Windows 8 RT is not supported yet.

     

    For non business use I do not see a way to remote erase. If you have set a password the thief will not be able to access your data. Worst case they would reset the device to factory default and your data should be gone.

    Let me know if I am not accurate.



    #7 ImTheTypeOfGuy

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    Posted 11 January 2013 - 02:06 PM

    I have had my guys wipe an iphone and droid and it wiped the devices to a like new state.


    Edited by ImTheTypeOfGuy, 11 January 2013 - 02:07 PM.


    #8 SurfaceNerd

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    Posted 11 January 2013 - 06:33 PM

    Along the lines of MobileIron, my company is rolling this out too. Say, have you or anyone else successfully added a Windows Phone 8 device to it. Mine is not wanting to connect.


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    #9 SurfaceNerd

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    Posted 11 January 2013 - 06:36 PM

    I have had my guys wipe an iphone and droid and it wiped the devices to a like new state.

     

    MobileIron has the capability to only select wipe a device. Therefore you can only wipe 'corporate' data off of it and leave your personal stuff.


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    #10 schoondog

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    Posted 11 January 2013 - 08:42 PM

    Or in the case of a lost device MobileIron can do a full device erase, business and personal.



    #11 SurfaceNerd

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    Posted 24 January 2013 - 09:37 AM

    Just another note about MobileIron...they currently do not support Windows RT.


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